Returns & Exchanges

At Lunaro, we want you to be completely satisfied with your purchase. If you are not happy with your order, we offer a hassle-free return or exchange within 30 days of delivery.

Return Process

• 1.
  Initiate Your Request

  Visit our online returns portal and enter your order number and email address to select the items you wish to send back.

• 2.
  Package Your Items

  Place the items in their original packaging, ensuring all tags are attached and the products are in unused condition.

• 3.
  Print and Attach Label

  Download your prepaid shipping label from the portal, print it out, and securely attach it to the outside of your package.

• 4.
  Drop Off and Track

  Hand over your package to the designated carrier and keep your tracking number handy while we process your refund or exchange.